November 19, 2007 4:00 AM PST

Will e-books ever be a best seller?

Last modified: November 19, 2007 6:53 AM PST

Will e-books ever be a best seller?
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news analysis The average commuter seems to be doing OK reading an old-fashioned newspaper on the way to work.

Why, then, do Amazon.com and Sony think they need to replace traditional books with electronic readers?

On Monday, Amazon unveiled the Kindle, a $399 handheld device that can download digital books, newspapers, and magazines from the Internet. Like the name suggests, Kindle is Amazon's way of burning down the traditional paperback book business.

Just last month, Sony launched an upgraded version of its Sony Reader.

Sony and Amazon apparently think the public finally is ready to trade its paperbacks in for more computer screens, even though various attempts to do this have largely failed for a decade.

The Wall Street Journal quoted an executive from Rosetta Books last week who estimated that e-book sales range between $15 million and $25 million annually. That would be a tiny portion of the $25 billion in revenues the publishing industry generated last year.

So what tea leaves are these companies reading to convince them that consumers are finally ready to go digital with their books?

These electronic reading devices are expensive. There are always questions of durability and portability with something that's too bulky to fit in a pocket. And it's not clear many people are clamoring to spend that kind of money on an electronic reading device when they can basically do the same thing on a multipurpose device like Apple's iPhone at nearly the same price.

"At this stage, their intent is to try and teach the market and publishers about what the device can do. Remember, it took the (digital-music crowd) a while to find a business model."
--Stephen Baker, NPD analyst

"Sony's Reader has been a tough sell at $300," said Stephen Baker, an analyst with NPD. "The early adopters will be willing to pay a premium, but the mass market won't be ready until the price comes down--and it will. Amazon is probably not expecting to sell a zillion units of their reader at $399.

"At this stage, their intent is to try and teach the market and publishers about what the device can do," Baker added. "Remember, it took the (digital-music crowd) a while to find a business model."

There is no question that e-readers have improved. They are lighter than in the past, easier to read, and at least in the case of Amazon's Kindle, don't have to be connected to a PC to download a book.

The Kindle will hook up to the Web via a Sprint EVDO connection. That means owners can buy and download books to the Kindle wherever they can connect to the Web. That's far more convenient than being tethered to a PC.

Kindle comes with a 6-inch, 800x600 display--which uses technology from E Ink--to make it easy on the eyes. The company, which provides the same technology for the Sony Reader, fills its displays with small capsules containing thousands of microscopic black-and-white particles made out of the same materials as ink and paper.

Kindle gallery

Because of this, the screens reflect light in the same way as a book page. Instead of staring into a flashlight, which is what reading most backlit computer screens is like, E Ink is more like reading paper and ink than any screen technology developed so far, said E Ink's CEO Russ Wilcox. He declined to discuss the Kindle ahead of Monday's announcement.

"You can see the words from all angles," Wilcox said. "There's no backlight and most of the time the reader sees the page while the power is off. This allows the user to read for hours without draining the battery."

The other big selling point, of course, is weight. Carrying around an e-reader is easier on the spine than lugging around a bunch of books. The Kindle can hold a small library but weighs just 10.3 ounces--a little more than a half-pound. For those concerned about the environment, e-readers will obviously save a lot of trees and create less waste.

On the other hand, when was the last time a John Grisham novel ran out of battery power? E-readers offer a certain amount of convenience, but consumers will have to see clear advantages if they're going to make the shift.

In short, there's still plenty of room for improvement. In a review of the Sony Reader, CNET Reviews, lamented a slight delay in turning pages on the device, sluggish controls, and no support for audio books in the Audible format. But perhaps the biggest knock on most e-readers that have come before Kindle was a limited selection of books that could be used with the device.

In Sony's case, the company compounded the issue by using a proprietary technology for its book files that isn't compatible with other devices.

And again, there's the price. The readers cost about the same as a good smartphone, and Sony's e-books often cost the same as a regular book. "If the digital version of the book costs the same as hard copy of the books, what's the motivation?" asked Richard Shim, an analyst with IDC.

Another way that Amazon can succeed is to display newspaper and magazine publications in ways that more closely resemble the print versions. One of Kindle's features will be the ability to download content from between 50 to 100 newspapers, magazine and other business publications, including The New York Times and Wall Street Journal.

Amazon also has to hope that Apple doesn't show up. Providing the iPhone with e-reading abilities (in addition to the obvious point that you can already read anything on the Web with the device) would be simple, said NPD's Baker.

"I don't think Apple would get in now," Baker said. "Apple tends not to jump in during version one of a product's development. They prefer to wait until a business model and hardware specs are a little more developed."

See more CNET content tagged:
Amazon Kindle, E Ink Corp., Stephen Baker, Amazon.com Inc., e-book

Add a Comment (Log in or register) 330 comments (Showing first 20 comments)
Advantages of a paperback novel
by JadedGamer November 19, 2007 4:49 AM PST
- The "reader" comes built in
- Does not need batteries, but needs an external light source since there is no backlighting; this is no disadvantage as newer readers focuse on good contrast and use of reflected light anyway
- Once you have read it, you can sell it second-hand; e-books generally locked to your name and/or device
- And even get it cheap by buying second-hand in the first place
- Do not need to buy books from vendor A if I have reader B, unlike the electronic readers with their prorietary formats

Who needed e-books again?
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Why can't make Apple make iBooks?
by tinleyharrier November 19, 2007 5:30 AM PST
To me this is a total no-brainer. The iPhone is the perfect platform
for e-books, why anyone would by a seperate reading device for
them is beyond me. Apple could see them on iTunes like everything
else they have. It will launch e-books just like they launched selling
digital music. Here's hoping Steve Jobs sees the light.
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Many Books Available
by bloomstorage November 19, 2007 5:52 AM PST
CNET's assertion that ebooks in sony format are difficult to come by is inaccurate. There are numerous places to find free Project Gutenburg books that have been converted to the correct Sony BBeB format. (ie. MobileRead)I loaded my Sony Reader with more books than I could read in a life time, and I didnt have to pay a cent....legally....
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e-books will never fly
by rcrusoe November 19, 2007 6:00 AM PST
at least not until something like electronic paper becomes a
commercial reality.

The current e-books are more like PDA's than books, and most
people don't want yet another electronic gadget to carry around.
IMO, this will only appeal to geeks and early adopters.

In the meantime, I prefer to spend my $400 on 60 - 70 books -
most, I'm sure they'll be glad to hear, from Amazon.
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Making a killer e-book reader
by mmcaulay November 19, 2007 6:41 AM PST
I think the following would make e-books a "killer app":
Price: $100 max.

Display: E-Ink or one the other similiar techs being developed.

Support Multiple non-proprietary formats: pdf etc.

Unbound to a particular distribution channel(I can hear Amazon groaning already). We can buy a book from any book store. Stop trying to take this away for e-books.

Support for SD and other standard memory expansion.

If not DRM-Free than at least a system that can allow for multiple devices for a single purchase.(Most gadget heads have several devices and would like to have the possiblity to access everything they have purchased on ALL their devices.)
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Going after the wrong market
by dp2sholly November 19, 2007 6:55 AM PST
I personally like e-book readers. Since I bought my RocketBook e-book reader, I've been sold. The problem is, as others have pointed out, the average user will not make the change until they see a benefit. And until e-book prices come down (come on, there's no printing/distribution costs so why do I get charged the same or MORE as a traditional book???) there will never be a mass market for them.

I really believe the manufacturers need to market these to schools, police stations (cops have to carry around all the city/state codes in their bags), and other areas where people have to carry around multiple books throughout the day. That's a huge benefit to these types of people and it makes a huge impact on their daily lives. Once these people start using them regularly, they will start finding their way into the mass market.

Just my 2 cents.
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advantages
by HerbWexler November 19, 2007 7:09 AM PST
Just like any technology if it just duplicates an old method why change. But I assume an ebook will have search features which is highly useful for non fiction books. For fiction it would be nice to click on a characters name and see a brief description perhaps be able to jump back to the characters introduction.

Schools might be early adopters. The cost of the device and the loading all the books might be less than buying hardcover textbooks for all the students. This only works if there is the ability to add annotations.
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The book industry needs a "file sharing" shock akin to the music industry!!
by intel-i-gates November 19, 2007 7:19 AM PST
What the Mp3 format and Napster did to the music industry needs to happen to publishing. The old world thought process still permeates publishers. A digital book has none of the reproduction costs of a paper book...and therefore should be sold at a hefty discount. In addition, the e-reader needs to shave at least another $100 off the $399 price in order for it to pickup market momentum. Still waaay too expensive. Consumers have to resolve the following dilema "I already own a laptop, a home computer, a PDA phone and an iPod...why do I need some specialized device for reading books? WAKE UP PUBLISHERS!!!!! The music industry waited until it was too late. You may also learn your lesson the hard way. Be forward thinking and in the end you have will have more profits!
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what about Audio books?
by Tdubya45 November 19, 2007 7:56 AM PST
I listen to audio books! I can listen to a book while working in the yard, working on the car, garage or working on the computer. I'm listening to "to kill a mockingbird" now. It's rally good on the road while driving, especially on vacation or just on a trip to the store.
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Needs to be waterproof
by CoSyBob November 19, 2007 7:59 AM PST
The first online novel I read was "***** Goddess" in Upside magazine in 1996 . I've also read "The Count of Monte Cristo" ( interesting hash scene ) on my notebook .

Would be nicer to have a tablet form , but what I really want is that the it be waterproof so I can read in the bathtub .

Electronic reading has the great advantage of searchability so you can remind yourself where some character was introduced .
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E Book Best Seller
by SmpCtryPhys November 19, 2007 8:16 AM PST
The problem is not the hardware but the software. The books that people want to drag about with them in sufficient quantity to justify an ebook reader are probably highly individual and variant. I doubt folks want to drag around fifty volumes of popular fiction. More likely fifty volumes that have to do with either their profession or their hobby, and these are not the types of books that are being produced in ebook form.
As a physicist I would like to have a mixture of physics and maths books readily available in a reader - the real thing, not popularizations - so I can consult them quickly without having to hunt down the volume in the bookcase or drag it about in my briefcase. But are any substantial number of these available? Remember there have to be some number, my guess is in the range of 5-10, for the reader to be attractive. My previous investigations have consistently come up with xero available of the title I consult frequently - daily to weekly.
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Wrong Market
by eyeswideoopen November 19, 2007 8:26 AM PST
They went after the wrong market for e-books. The schools are the obvious market because children HAVE to carry around a lot of books. And it should have been designed specifically for schools - personalized, reloadable - plus library books.

The device would pay for itself in one year of use by school children and think how many trees would be saved not to mention the backs of those poor little kids that have to carry around those backpacks of books.
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Scanning paper books
by RHartzell November 19, 2007 9:15 AM PST
Ushiikun:

Who would bother scanning 300 to 400 pages of a book? Geek readers of science fiction, for one.

Let's not underestimate the spare time and drive of a) geeks, b) young people, and c) young people who happen to be geeks. (Especially those committed to the idea that "Information wants to be free.")

There's also, quite frankly, the allure of piracy and breaking copyright laws.
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Three letters: P.D.F.
by frankz00 November 19, 2007 9:16 AM PST
Until ebook readers use PDF natively, they will all fail miserably. Does Apple need to come in and show everyone how it's done again?!?!?!
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NO
by Thomas, David November 19, 2007 11:08 AM PST
If someone wanted to carry around digital copies of a book to
read, there exists a wide assortment of options, that are far
more useful than a device dedicated to that task.

For those that enjoy actual books, well, no market there really.
If they were smart, they would device delivery method that can
take advantage of the existing handhelds, phones, laptops,
personal computers, etc. Of course, this would have to be
coupled with decent 2-3 pronged marketing approach to
hobbyists, education, and solutions for everyday works. This
would have to be in the addition to "just the sake for reading a
book". Also, devising the solution to take full advantage of the
text to speech capabilities built into current operating systems
would not be a bad thought.
Reply to this comment
EBooks Target Academics
by BLommel November 19, 2007 11:11 AM PST
The successful ebook should target the college academic fields first, especially the sciences and advanced coursework. EBooks should allow the authors to make periodic changes that are immediately updated online. Reduce textbook cost by a targeted 70% of present levels. Ebooks also need annotation and search features and the ability to bookmark pages. EBooks should be interchangeable between the Ebook and the student's computer.
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Why an e-book reader?
by shanedr November 19, 2007 12:06 PM PST
Laptops are almost as convenient and can fulfill many other needs. The smaller ones are very light. If e-books came in RTF or Adobe Acrobat they could be easily read. Copyright is already up to the honesty of the user. Even print versions can be quickly scanned, OCR'd and then available on computer. Provide an e-book in easy to use formats at a cheaper price than print and I'll start buying them. Provide them with a stand alone reader or at a higher price then print and I'll continue to ignore them.
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E-Books are E-Z
by brupub November 19, 2007 12:12 PM PST
I have been reading ebooks on my PDA's since the very first Peanut Reader (and early Palm Pilot), with screens improving yearly this is a no-brainer solution - I would never carry another unit - convergence!.
Whenever I mention ebooks I always end up showing how easy to view they are because they can't believe it at first.
I have used my PDA on Trains and Planes and waiting at the Dr.s office. And can listen to podcasts and usdio books, all for less than the cost of Sony's or Amazon's, plus I can buy (or rent) from whatever source I wish to purchase from - fictionwise or ereader or booksonboard or itunes or.... I have books, periodicals, podcasts, manuals, newspapers and more on my flash cards right next to my music and always with me. I cannot believe why this easy to use concept hasn't caught on more. I can listen to music while I read or finish a memo. I just can't read and write at the same time.
Maybe the problem is fewer people actually read, period. I still love the feel of a first edition hardcover in my hands, but after that - Ebooks!
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Um... no?
by ejevo November 19, 2007 12:13 PM PST
How does anyone believe it makes sense to replace a cheap, easy, useful product with an expensive, more difficult, limited product?

There is a market for e-books, but it will probably remain limited for a very long time.
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e-books
by whmurray November 19, 2007 2:58 PM PST
I read a book a week and have not bought but one or two in paper in two years. Even best sellers are now available as e-books on a timely basis. I use my Treo 650. Not interested in a separate device.
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