August 3, 2007 1:30 PM PDT

Making the case for CableCard

As with any first-generation product, CableCard has received its fair share of criticism. The cards are one-way devices, which means no pay-per-view or video on demand. The cards are also single-tuner devices, which means no recording one show while watching another unless you double up. There's no option for a DIY installation, and a visit from technician doesn't guarantee you'll be left with a signal.

I've been using Comcast's CableCard for a couple weeks now, however, and I've been pleasantly surprised. So much so, that I may turn in my cable box at the end of my trial instead of returning the CableCard loaners. Why am I so smitten? For starters, the installation went smoothly, and I've had a steady signal ever since (aside from the occasional Media Center hiccup, which I'll get to in a minute). Nvidia's latest drivers fixed the overscanning problem. The Velocity Micro system I have on loan accepts two CableCards, so I get the same dual-tuner experience I get from my Comcast DVR set-top box. And giving up PPV and VOD is easy when weighed against the advantages of a CableCard-equipped, PC-based DVR.

Before Nvidia's latest ForceWare release, I had to toggle back and forth between resolutions so that I could get a TV signal (at 1,280x720) and get the Windows desktop to fit on the screen (1,176x664). ForceWare driver 162.22 adds an option called "Resize the HDTV desktop," which let me adjust the size of the desktop via two sliders so it didn't bleed over the edges when set to my display's native (and HDCP-compliant) resolution. I wish the updated drivers just did away with the overscanning issue automatically, but it didn't take too much fine-tuning to get the desktop resized to where its edges matched those of my HDTV.

Even after a successful installation and correcting the overscan problem, I didn't expect to find myself favoring CableCard over my DRV cable box for the simple fact that I like my video on demand. Like a drinking buddy, it's just nice to know it's there when nothing's on TV. But the additional--and easily expandable--capacity that a PC provides lets me store a lot more HD content. A longer list of recorded shows means you don't need to wade into the VOD waters as often. I can't record more than a couple movies or sporting events in HD on my Comcast box without quickly filing the drive. I tried recording a six-hour block of Wimbledon one Sunday in June, and the recording got cut off in the third set of the Federer-Nadel match. Not an ideal user experience. With the ability to store more HD content, I don't miss Comcast VOD, the majority of which is standard-def content anyway. The last time I went trolling through Comcast's list of HD movies on demand, the titles were so few and uninteresting that I briefly considered watching Sly Stallone's Cliffhanger. Hang on, indeed.

In addition to having more shows in HD at the ready, I like the Media Center experience because it automatically switches the aspect ratio when I go from, say, Comedy Central in SD to the Food Network in HD. With my cable box, I have to hunt for my TV's remote and adjust the aspect. Media Center also doesn't charge me a monthly subscription fee, which is even nicer in light of a letter I received yesterday from Comcast that informed me that my monthly DVR charge will be increasing from $9.95 to $12.95. Media Center also lets me easily burn TV shows to disc, and watching photo slide shows on a 42-inch plasma is much more engaging than on a 13-inch laptop.

Although Media Center is stable for the most part, it's still more annoying when it stutters or freezes than when my Comcast DVR box gets tripped up. It's probably just because I spend most of my day sitting in front of a Windows PC, so I'm quicker to curse Windows when it acts up in the evening than Comcast's DVR application. To its credit, Media Center has a slicker, better-looking interface compared with Comcast's, but that might change whenever Comcast finally comes out with its TiVo interface.

I'll be setting up an Xbox 360 this weekend for some CableCard HD media streaming. Look for a report next week on that endeavor.

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Add a Comment (Log in or register) 8 comments
Xbox's Tivo-like Functionality
by zgreenwell August 3, 2007 2:25 PM PDT
The Xbox 360 as a media center extender gives you the ability to stream HD content over your network, but also allows you to pause, rewind, and record live TV. You can also program media center to record a certain TV or series of TV shows from your Xbox 360. I do love Xbox 360 for games, but this is the best non-game feature any system has ever had. Even my wife likes it.
Reply to this comment
Xbox's Tivo-like Functionality
by zgreenwell August 3, 2007 2:25 PM PDT
The Xbox 360 as a media center extender gives you the ability to stream HD content over your network, but also allows you to pause, rewind, and record live TV. You can also program media center to record a certain TV or series of TV shows from your Xbox 360. I do love Xbox 360 for games, but this is the best non-game feature any system has ever had. Even my wife likes it.
Reply to this comment
CableCard is a hobbled technology
by albertsoler August 3, 2007 3:02 PM PDT
CableCard's technology is based on a specification designed for cable tv of the last century. I see no argument, at all, to downgrade from my cable company's box to a CableCard. Add to that, they will upgrade my service to Digital HDTV for no additional cost since I already have digital service. Video-On-Demand is far superior to the Premium Channel rip-off model -- another old school concept. CableCard's inability for two-way communication makes VOD impossible.

Imagine if they designed the USB specification to communicate in one direction only:

Stupid. Isn't it?
Reply to this comment
CableCard is a hobbled technology
by albertsoler August 3, 2007 3:02 PM PDT
CableCard's technology is based on a specification designed for cable tv of the last century. I see no argument, at all, to downgrade from my cable company's box to a CableCard. Add to that, they will upgrade my service to Digital HDTV for no additional cost since I already have digital service. Video-On-Demand is far superior to the Premium Channel rip-off model -- another old school concept. CableCard's inability for two-way communication makes VOD impossible.

Imagine if they designed the USB specification to communicate in one direction only:

Stupid. Isn't it?
Reply to this comment
Cable Cartel Hobbled CableCard from the Start
by pkscout August 3, 2007 7:17 PM PDT
The cable cartel has worked as hard as it can to hobble cable cards from the start. Two way cable card experiences aren't available because the specs that CableLabs (the front for the cable cartel) developed give control of the entire user experience to the cable company. What CE manufacturer would deploy it knowing the cable company would control the UI, leaving only hard drive size and color as differentiators.

And to ensure CableCards are worthless, the cable cartel is now deploying switched digital video and providing no way for third parties to interact with channels provided by SDV. How this is within either the spirit or the letter of FCC regulations is beyond me, but I guess when you're a monopoly it doesn't matter.
Reply to this comment
Cable Cartel Hobbled CableCard from the Start
by pkscout August 3, 2007 7:17 PM PDT
The cable cartel has worked as hard as it can to hobble cable cards from the start. Two way cable card experiences aren't available because the specs that CableLabs (the front for the cable cartel) developed give control of the entire user experience to the cable company. What CE manufacturer would deploy it knowing the cable company would control the UI, leaving only hard drive size and color as differentiators.

And to ensure CableCards are worthless, the cable cartel is now deploying switched digital video and providing no way for third parties to interact with channels provided by SDV. How this is within either the spirit or the letter of FCC regulations is beyond me, but I guess when you're a monopoly it doesn't matter.
Reply to this comment
CableCard 1.0 very buggy, will 2.0 fix?
by ack-thbbft August 4, 2007 8:17 AM PDT
Here's my experience with CableCard. My GF bought a 52" Mitsubishi DLP, which has tons of inputs, including a CableCard slot. We knew that we were already getting local HD channels via our existing basic cable, but we decided to order a CableCard and upgrade to digital cable.

The CableCard installation went fine, and we were quite happy to pay $1.99/mo for a CableCard instead of $6/mo for a box... at least for a while.

Then we'd see messages on the TV that said the CableCard was being updated, and we couldn't use the TV, even through a different input. Updates to the CableCard seemed to take a very long time to finish, and if something went wrong with the update, the entire TV would crash, and wouldn't even stay powered on for more than a few seconds.

After a little research, it seemed that it was not a problem with our particular set, since other makes and models of HDTVs with CableCard were reported to have the same problem. Bad CableCard = dead TV... At least until you replaced the CableCard.

We had our CableCard replaced three times before we said enough was enough, and switched from paying $1.99 for CableCard to over $15 for an HD digital converter box (this was where I feel a bit cheated by Cox, since we knew that a box rental would be about $5, but their pricing said nothing about an extra $10 for HD service with that box, which we were already getting with the CableCard).

According to the Cox installer who came out to replace the CableCard, it seems that CableCard has no built-in error correction. So, if something comes down the pipe corrupted, whether it be video or data, the CableCard can't fix it. If it was a firmware update, it killed the card.

This is, of course, a major design flaw which should have been addressed before releasing it to the consumer. Even without bi-directional communication, error detection could have been built in so that a downloaded firmware update would not be installed if corrupted, and instead the card could simply wait for the next download cycle to try again.

So, will CableCard 2.0 fix these issues? We know it's supposed to have bi-directional communication, which would certainly help with VOD/PPV service. But will it have error correction so that downloaded firmware won't kill it (along with the TV)?

Even then, it has been said that CableCard TVs sold today with CableCard slots won't even be compatible with 2.0, which pretty much renders the question moot for current HDTV owners and buyers. (When our TV was purchased, we were told that it had upgradable software of it's own which would enable CableCard 2.0 compatibility, but I'm wondering if the salesperson lied about that.)

My CableCard experience is pretty much what is keeping me from buying a Series3/HD TiVo. At least not until ALL the bugs are worked out.
Reply to this comment
CableCard 1.0 very buggy, will 2.0 fix?
by ack-thbbft August 4, 2007 8:17 AM PDT
Here's my experience with CableCard. My GF bought a 52" Mitsubishi DLP, which has tons of inputs, including a CableCard slot. We knew that we were already getting local HD channels via our existing basic cable, but we decided to order a CableCard and upgrade to digital cable.

The CableCard installation went fine, and we were quite happy to pay $1.99/mo for a CableCard instead of $6/mo for a box... at least for a while.

Then we'd see messages on the TV that said the CableCard was being updated, and we couldn't use the TV, even through a different input. Updates to the CableCard seemed to take a very long time to finish, and if something went wrong with the update, the entire TV would crash, and wouldn't even stay powered on for more than a few seconds.

After a little research, it seemed that it was not a problem with our particular set, since other makes and models of HDTVs with CableCard were reported to have the same problem. Bad CableCard = dead TV... At least until you replaced the CableCard.

We had our CableCard replaced three times before we said enough was enough, and switched from paying $1.99 for CableCard to over $15 for an HD digital converter box (this was where I feel a bit cheated by Cox, since we knew that a box rental would be about $5, but their pricing said nothing about an extra $10 for HD service with that box, which we were already getting with the CableCard).

According to the Cox installer who came out to replace the CableCard, it seems that CableCard has no built-in error correction. So, if something comes down the pipe corrupted, whether it be video or data, the CableCard can't fix it. If it was a firmware update, it killed the card.

This is, of course, a major design flaw which should have been addressed before releasing it to the consumer. Even without bi-directional communication, error detection could have been built in so that a downloaded firmware update would not be installed if corrupted, and instead the card could simply wait for the next download cycle to try again.

So, will CableCard 2.0 fix these issues? We know it's supposed to have bi-directional communication, which would certainly help with VOD/PPV service. But will it have error correction so that downloaded firmware won't kill it (along with the TV)?

Even then, it has been said that CableCard TVs sold today with CableCard slots won't even be compatible with 2.0, which pretty much renders the question moot for current HDTV owners and buyers. (When our TV was purchased, we were told that it had upgradable software of it's own which would enable CableCard 2.0 compatibility, but I'm wondering if the salesperson lied about that.)

My CableCard experience is pretty much what is keeping me from buying a Series3/HD TiVo. At least not until ALL the bugs are worked out.
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