Jan 11 2007

Thirteen reasons to doubt the iPhone hype

The honeymoon is over for the iPhone.

It's not that we're sick of it already (well, maybe a bit), it's just time for it to answer some questions. Otherwise, it may join the Sony PS3 in the realm of "tech that looks absolutely amazing but is far too expensive for most people to even consider buying."

Apple's iPhone: A mystery wrapped in an enigma
smothered in question-mark sauce.

Here, accompanied by rambling speculation, are those questions:

1. Why no 3G compatibility? The answer might be as simple as the fact that Cingular's 3G coverage still has gaping holes outside of major U.S. cities.

The 3G question is very pertinent to those who want to stream video and audio to their phone at any time. But that requires living in an area with great 3G network coverage, and 3G will drain a battery faster than the 2.5G EDGE network.

2. Does the lack of 3G matter if the iPhone has Wi-Fi? If the user wants to only occasionally stream media or download files, the iPhone's Wi-Fi capabilities should scratch that itch...but only if you're at a Wi-Fi hot spot and not using it in the backseat of a car, on the train, or sitting on a park bench. And Wi-Fi will have just as much--probably more--of a draining effect on the iPhone's battery.

3. What's under the hood? Nobody knows for sure. According to this Information Week article, the iPhone is likely have a Samsung CPU and video processor.

If it's true, this may help explain the similarity in specs between the Samsung BlackJack and the Apple iPhone. For what it's worth, the BlackJack performed very well in our Web browsing and video tests.

4. Can you download directly from iTunes? This looks to be a big disappointment with the iPhone. Early reports, such as this iTWire interview with Apple's VP of iPod Products Greg Joswiak, say no.

From the iTWire article:

The Apple VP also quashed any speculation that the iPhone itself may house a self-contained version of iTunes. "iTunes was designed to exist on the Mac and PCs. That's where the music should live."

Don't tell me where my music should and should not live, homeboy! I want it to live on my iPhone!

Regardless of where my music wants to live, if Apple is touting the iPhone as a device that runs Mac OS X, doesn't that make the iPhone a Mac? Which brings us to the next question...

5. Just what does Apple mean by "it runs OS X"? And what do they mean by "multitasking"? During his keynote address, Steve Jobs mentioned the ability to multitask as one of Mac OS X's strong suits, as well as a reason why the operating system was chosen for the iPhone.

Given the lack of 3G compatibility, that "multitasking" must be limited to applications within Mac OS X, not "multitasking" in the sense of being able to download a file while talking on the phone. That's the kind of "multitask" that 3G networks are built to do.

Which begs the question: Who will really multitask between OS X applications on a mobile, touch screen device? At what point will anyone be simultaneously typing a document, formulating a spreadsheet, and composing a song on GarageBand on the iPhone?

Playing media content while surfing the Web is technically multitasking, but it's possible that the iPhone will only be able to perform one of its three main functions at any given time: It's either an iPod, an "Internet device," or a phone, but it may not be able to do more than one function at a time.

That doesn't sound like a big deal right now, but it could lead to an embarrassing situation if you're using your iPhone as a jukebox at a party when a call comes in.

In all probability, the iPhone will run a watered-down version of OS X, with built-in restrictions on how the operating system can be used. No full iTunes. Probably no Skype or VoIP phone calls. It may be able to run "desktop-class applications and software," as Apple's iPhone site purports, but that's not the same thing as actual desktop applications.

6. Will it actually be called the iPhone?
Not if Cisco has anything to say about it.

Will it be the iPhod? The iCell? The iThing? The iCaramba?

And will the iPhone have the same appeal with a different name? It might. After all, the name "iPod" doesn't exactly scream "music!"

7. Who's this phone for, anyway? Who can afford this thing?
This answer is simple: Paris Hilton.

The iPhone looks to be the next glamour phone, albeit one with serious potential. It's billed as a "smart phone," which brings to mind business users. At $599 for the 8GB model and $499 for the 4GB model, it's definitely priced for business users.

But as Tom Krazit and Declan McCullagh kindly point out:

  1. Yahoo e-mail isn't going to cut it in the business world.
  2. It's unknown which business applications will be available for the iPhone.
  3. Will there be file-compatibility issues between the iPhone and Windows-centric businesses? Remember, the Vista age is almost upon us, and even next-generation Windows programs may have issues with files created in older versions.

If you add everything up, the iPhone looks like a starter smart phone for twentysomethings who just got a fat raise. It could even be compared to a touch screen Sidekick 3 Pro. At least the Sidekick has a mini-SD card slot so that you can expand its storage capacity, which brings us to...

8. Will Apple give the user any freedom? Want to know why there's no memory card slots on the iPhone, nor will there likely be a user-replaceable battery?

Because Apple doesn't want you to lay a finger on its phone without paying the piper.

Anyone who owns an iPod knows how hard it is to replace the battery, replace a dead hard drive, or fix the thing without going through Apple. Anyone who owns a Mac computer also knows how hard it is to upgrade any internal components without going through Apple. If you can figure out how to do these things yourself, you'll break the warranty. If you go through Apple, you'll probably have to give them more money in the process.

The iPhone is likely to be no different. To fix it, you'll probably have to bring it to an Apple Store. To expand it, you'll probably have to buy a new iPhone.

Note: iPhones are still expensive.

While we're on the topic of user freedom, what about the software aspect of the phone? It's unknown whether users will be able to write their own software or run third-party programs on the iPhone without breaking the warranty. It's quite possible that the iPhone's only programs will be Apple iPhone programs.

9. How much more than the unit price will the iPhone cost? As expensive as the iPhone is, it may get insanely unaffordable once you add in the monthly charges. To get the most out of the iPhone, you'll likely need a voice plan, a data plan, and possibly Cingular's own Wi-Fi plan.

Cingular has special data plans for its BlackBerry phones, and it's possible, if not likely, that the iPhone will have its own special plan prices.

But if that's not the case, be prepared to pay through the nose. If you look at the costs of Cingular's low-end voice plan (450 minutes/month for $39.99), unlimited data plan ($44.99/month), and unlimited Wi-Fi plan ($99.99/month), you may need to tack on an extra $100 to $200 per month to use your iPhone to the fullest.

Also of note: Cingular charges a $175 fee for early contract termination.

10. Is this another iLock-in strategy? The iPhone is the only phone that runs Mac OS X, and probably will be for the foreseeable future. Judging from the iPod's seamless, user-friendly integration with iTunes, Apple is sure to unveil iPhone-management programs that make managing contact info and other data as painless as possible. And that might actually be the problem.

Imagine this: You buy an iPhone, you manage all your iPhone's data on your computer--contacts, music, files--and your iPhone kicks the bucket...dead battery, iPhone icon with x-ed-out eyes, whatever.

What now? Unless there are third-party programs to send your data to another phone, the easiest way--and possibly the only way--to get all that data onto another phone will be to buy another iPhone.

Note: iPhones are still expensive.

11. Just how useful is the touch screen? The iPhone user interface looks elegant, innovative, and easy-to-use, but is it the best interface for a device like this?

Whenever you do anything, the iPhone will command your full visual attention. "No buttons" may be sexy, but it also means you can't do anything without looking at the phone.

The iPhone's iPod usability may suffer even worse from the touch screen. Have you ever tried to operate an iPod while it's in your pocket? You can do it, but it's hard. The iPhone will make blind iPod-surfing downright impossible.

That said, it looks like the iPhone will eliminate accidental pocket-dialing once and for all.

12. Will early adopters be the only adopters? If the iPhone takes the world by storm, other manufacturers and carriers will borrow the iPhone's most popular features. And they'll probably offer them at a lower price.

13. What goes into a cell-phone purchase? Cell phones aren't MP3 players. Even if Apple has the sexiest phone out there, many important factors come into play when anyone buys a cell phone.

  • How pleased is the user with the carrier?
  • What other phones are out there?
  • What will the phone primarily be used for?
  • How important is it to have the "it" phone of the moment? And is price no object?

Apple seems to be banking on the last factor being the most important. But is having "it" it? If so, the iPhone may simply be iRon pyrite.

 

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Add a Comment (Log in or register) 290 comments (Page 1 of 19)
Why does anyone think I need all this crapola?
by bd_laddy January 11, 2007 3:59 PM PST
I think I am starting to show my age. At 37 why does everyone think I need all these 'features'? I need a damn good phone with a long battery life. Thats all. I have an ipod for music that does not drain battery life from my phone. I also have a camera that has more megapixels than a cheesy mobile phone. In fact, many government-related jobs disdain camera phones for security reasons. Lets review: Reliable phone --GREAT! bad camera -- POINTLESS BRING BACK THE POLAROID! battery sucking mp3 player with so so memory -- CLUELESS! To make the equation even more revolting are the dissimilar networks in the States. US mobile providers feel like an Oligarchy--they 'give' you a phone with a 2 year contract that guarantees mediocre service with hidden fees. With the iphone, you better love cingular--chances are you will be 'married to them' for a while.
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Apple has wowed me - and seriously annoyed me...
by Josh M January 11, 2007 4:30 PM PST
The iPhone was what I was waiting for - and much more. But too much more! I don't want the phone; I don't want the internet (at least not until the technology becomes more fluent) ... I just want a TOUCHSCREEN VIDEO iPOD - STANDALONE! Cut the price in half, give me a 30GB + harddrive, and strap on a $250-300 price tag, and Apple has me, hook-line-sinker. Also, in terms of software, throw in a virtual click wheel for one-handed navigation. Keep the camera on; why not? Hey, keep the wi-fi - make the Zune tremble in its boots. But all the phone stuff, e-mail, even google maps - just throw all that into the separate phone model. Its not worth the extra cash when u can get most of that stuff in a cell phone that comes free with a plan - and especially a plan other than cingular's, notorious for its high amount of unconnected calls. P.S. - Apple did not use the camera to its full potential. If it had been put on a swivel of some kind and had rotational ability, imagine the possibilities - live video chat! Make use of that 3.5 inch screen, eh?
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Smart and dumb all at once
by J.C.4.J.C January 11, 2007 4:33 PM PST
Though I admittedly had the shock value engulf me with a sense of urgency to get the phone, it has since worn off. Having Mac computers myself, I find their OS to be extremely useful, and to have it in a "smart" phone is wonderful! However, there are many things that bring up the "Naaah....I don't want it" factor. One, while the multitouch function is a wonderful innovation, I myself have to dial without looking at the phone consistently, which will be very hard to do if I don't have certain keys that I can feel. I, and many like me, are tactile creatures. While I appreciate the value of touchscreen (less moving parts=less things to break), I'm also very fond of the mechanical feel of pushing buttons. It somehow feels more real. Second, Apple in it's infinite greed, as the writer said, it notorious for making products that aren't expandable or maintainable without shelling out more money for a service I can openly get with other phones. Also, having one device for everything, though a space saver, is also very dumb. Ever heard of the saying "Never put all your eggs in one basket?" How many people have dropped their phone? Though I rarely drop my iPod, my phone is just one of those things that tends to not want to stay in my hands. Cell phone makers have addressed this issue (for the most part) and made cell phones durable enough to withstand the jolt. I have a feeling Apple, Inc. hasn't addressed this issue yet. And the first time you drop your $499 (or $599) toy on the ground, kiss all data, functionality, etc goodbye. The product to me seems to fragile for normal everyday use, even for business people. Shares for Apple jumped up I think $7/share at the announcement, but give it a while, I think they have a flop and don't realize it. And don't even get me started on the audacity of Apple to use a name already trademarked by another company. I think Apple is too obsessed with the i<Fill in the blank> naming scheme. Is Apple in a way telling us "I <Apple, Inc.> really own this product, you're just renting it." The worst part about it for me...I use Mac computers, I expect MacWorld to be about Macs and Mac Software. I was eagerly awaiting iLife 07 and other updates...well....so much for that idea. I guess they dropped Computer from their name for more than one reason...Here I come PC world (But most likely Linux OS :) ).
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here's your truly mobile handheld computer
by workshopmusic January 11, 2007 4:57 PM PST
... for those who really need, want, can pay for the device that fills all the unkept and partly-kept promises of mobility, wireless, etc. It goes beyond geek-chic... although admittedly there is an element of it... to be on a phone call, have someone request you send them a photo (which you simultaneously send them from your phone without breaking the call). likewise to be on a call handling a question; Google something, and have the answer for your caller on the spot. This goes beyond style and chic, this is competence. Having said that, my lifestyle, needs and income are not in the target market for this device. It would be a luxury for me, replacing my landline. Had this device been available in 2000, it would have been ideal for me. This would work very well for a tech person or consultant in the field. With Unix and its utilities right there on your phone, as well as your connectivity to the LAN and WAN, ability to grab data from the network and have voice conversations... it could at times be a laptop replacement. Let the nay-sayers carp about the iPhone all they like. This will work in the market in the same way that BMW or Lexus is successful: by making something that's better than it has to be... and not aiming at the bottom of the market where it's all about cheap. This will be a classy and complete product, or it won't happen at all.
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Sit back and wait for Apple to finish...
by cougarswimnlax08 January 11, 2007 5:59 PM PST
Apple is not done with the software for the phone. All these questions will be answered. Think about it...look at all the pictures of the "home" screen on the iPhone, there are 11 icons, with plenty of black space for more. I wouldn't be surprised if later on Apple gets Microsoft to port a word app to the iPhone, last year Microsoft promised to create a new Office suit for Intel sometime this year, so it shouldn't be too hard for either of them to water it down a bit to make a smart phone edition. Also, the back of the iPhone is not one solid piece...if you don't belive me watch the cNet "first take" video or even the Keynote presentation. So, the battery will be assessible. The price, ok fine it's high, but for someone who wants an iPod plus "smart phone" you are not going to find a better deal. And just wait, just like the iPod, the price will fall not too far behind the release. SDHC comes out sometime this summer, therefore at least doubling the capicity available from flash memory, so expect an update in the early fall sometime that will double the memory capacity, and likey shave $100 or $150 off the price. About durability, yeah sure it might get damaged when you drop it, but I'm not sure of a device that will suffer when it gets dropped. Expandability...I'll agree with the article on the point that IF they lock it down and that's all the software that will ever be avaiable for it, this will be a complete bust. There's TONS of opportunity for expandability here. For example, Tomtom navigation or Garmin gets working with Apple to create a GPS transponder (with software to go along with it) that plugs into the iPod jack at the bottom of the iPhone to enable GPS Navigation. Don't hold out for Skype VoIP abilities, it won't happen. And it will be because of Cingular, not Apple. Why would Cingular allow their (along with Apple's) iPhone to make calls on another "network"? All that would do is take business away from Cingular. And unfortunatley, I have that gut feeling that Cingular will gut you of your pockets monthly for the use of this phone. But to be honest, I think alot of people out there would just want the voice plan, no data, and tap into Wi-Fi whenever they need to. A 2.5G plan required wouldn't be smart, alot of people (myself for one), would not buy it if it required such a expensive monthly rate. And let me know when someone finds a Creative Zen or any other HD-based MP3 player that makes it easy to just "swap" out the Hard Drive when it dies. It's the same deal with the iPhone. Can you take the Blackjack and swap out the main memory storage device for a bigger one? Nope. fine the have a micro-sd slot, adding 2 GB, but people can't complain about the iPhone not being upgradbale when that's just like the majority of the other smart- phones out there. Apple will work all this out...just wait. It probably will not be as open as people will demand it, and they will get bashed for it. But in short, Apple tends to not dissappoint as long as you don't expect them to do everything it possibly can for a cheap price. It's Apple, they create high-tech products that are fancy, attractive, and intuitive. If you don't want the fancy stuff then go buy a Palm Treo or Blackberry for less. You pay for the functionality along with the design. No one can argue that the there is a slicker, nicer smart phone out there, it can't be beat in that respect. It's what you get from Apple, a solid, funcional, attractive product that turns heads. If you just want the funcionality, this isn't the phone for you. AND REMEBER...there's still 6 entire months between now and release date, anyone who works with programming or finalizing electronics knows that there's a ton of fine tuning that can be done.
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A few clarifications!
by Coolone3000 January 11, 2007 8:01 PM PST
Well, to the guy that asked why he really needed all these features in his phone, this phone obviously isn't for you if you have to ask that! There are some free phones for you. And if this is being dubbed a smartphone, then the unlimited data plan for smartphones is 19.99 and if they consider it a PDA then your looking at 39.99. The last part i'm actually unsure of and maybe its cause i live in the midwest, but i work for cingular and i've never heard of an unlimited wi-fi plan.
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Apple definitely isn't done yet...
by keith.in.trinidad January 11, 2007 8:29 PM PST
With six months to go before launch, Apple's launched to avoid the uncontrolled exposure that FCC filing brings, so says Steve Jobs. And understandably so. That being the case, we've been given only a glossing preview of what the iPhone can do, just enough to fill the gaps that the FCC filing and patent documents would have left. Contrary to the article's assertions that the iPhone may only being able to do one thing at once, the live presentation debunked this. I believe that the phone and internet device function were used at the same time. Steve Jobs was speaking to Phil Schiller on the phone while searching for and sending him a photo via email. The music only went to sleep while they were on the call, and resumed automatically when Steve hung up the call. So I would want to believe that its multitaking capabilities are for real. That said, if you look at the partners that Apple has working on this device, imagine for one second the iPhone triangulating on three cell towers and pulling up a Google Map with your location. Consider the phone using this capability when you enter a query in a widget to find a Thai restaurant within three blocks of where you are and calling with a touch to find out whether they have seating for your carload of four. Or you can look for the nearest Staples or Office Depot, and do a quick purchase with Google Checkout for in-store pickup. Imagine further, a vendor (or bevy of vendors) paying Cingular for the right to broadcast location-based and relatively unobtrusive Google-styled ads to your phone while you get cellular and WiFi service for free, and all on an opt-in basis. Imagine being able to photo-blog with automatic geographic referencing using network-derived location technology described above. This device I think is an advanced precursor of the one that is described in "Epic 2015". See http://www.albinoblacksheep.com/flash/epic We could very well see that vision of 2015 come much sooner. On the price, I'm waiting for the first person to speculate on the cost of the sum of the iPhone's parts. It's just an iPod Nano with a big touchscreen and three radios. There don't even seem to be many moving parts. My guess is that Cingular's set the pricing to make it comparable with their other handset offerings, and an unlocked version isn't going to be any much more expensive. What I am looking forward to though is all those same technologies in a tablet. If you can do all of this on a device of that size, imagine what's possible using multitouch et al on a thin 12-inch package with a more powerful processor on board.
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Guess who got ripped off
by dmuzaf January 11, 2007 9:23 PM PST
Well as it turns out the iPhone is a copy of the LG KE850 all you mac geeks can mosey over and take a look at the phone Jobs copied. Come on Jobs you could've atleast come up with your own interface..
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Locked into iPhone Contacts and Yahoo Mail? No!
by mbmcavoy January 11, 2007 10:32 PM PST
Current iPods can sync contact and calendar information with Microsoft Outlook already (via iTunes). This will be one of the options for the the iPhone. So, if you want to change to another brand of phone for whatever reason, there is no reason to believe that this information would be lost. Also, the email client is compatible with ANY POP3 or IMAP server. No need to stick with Yahoo, just a marketing promotion there.
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Anti-iPhone backlash is equally anti-hype
by kongjie January 11, 2007 11:21 PM PST
Why no 3G: you answered your own question--coverage and battery. Hopefully by the time 3G coverage is better, they'll be able to squeeze more battery life, too. Downloading directly from iTunes: iPods can't do that and people still seem to like them. When I download at my computer, I don't wait in front of iTunes waiting for it. I walk away and do something else for a couple minutes. If an ethernet connection doesn't do it instantly, you really want to deal with making sure your connection stays stable with the phone? I'm sure eventually you'll be able to download to an iPhone, but give them some time for incremental changes, will ya? OS X and multitasking: I think you're really overemphasizing the multi tasking angle. Jobs was just stressing that OS X is robust and that's why it was chosen. Apple has already said that OS X apps won't be running on the phone. Affordability: early adopters will pay the price. Then it will drop. Did you pay attention when he added the smart phone and the iPod together? Do I have to spell it out? But you're most off-base when you whine about how hard it is to fix an iPod or upgrade a Mac by yourself. What planet are you on? I have a first generation iPod and I've replaced the battery after, what, four years of service? It was easy. I have a G4--I've upgraded RAM, a hard drive and a video card. IT WAS EASY. Sure, the iMacs have limited upgradability, and beyond replacing a battery you can't do much with an iPod. Ever try to fix a Walkman? Or a portable CD player? YOU COULDN'T. How many people upgrade their phones? THEY GET NEW ONES. Seriously, this is just as bad as hearing people whine on Apple Discussions that they want a forum made for the iPhone. Wait until the damn product comes out before you damn it. You would think people would have learned from early attacks on the iPod.
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